Position Overview

This is a senior-level role for someone who thrives at the center of cloud operations: implementing, securing, and continuously improving customer cloud environments while mentoring the engineers around you. You will work hands-on and lead by example, translating business requirements into scalable cloud solutions and resolving the complex production issues that come with running environments at this level. It is a global team, so you will collaborate across time zones and functions daily.

Responsibilities

• Build automated, scalable solutions that make cloud operations teams more effective.
• Lead the orchestration of customer environment implementations and migrations.
• Oversee platform and AI services environment upgrades and maintenance.
• Serve as a senior escalation point for complex issues, leading root cause analysis and long-term fixes.
• Mentor early- and mid-career engineers.
• Create and maintain operational runbooks and standard operating procedures.
• Monitor customer environments through Azure, telemetry, alerting, and logging for proactive issue detection.
• Identify automation and process improvements to boost reliability and reduce manual effort.
• Participate in on-call rotations, lead incident response, and run post-incident reviews.
• Perform disaster recovery testing and support compliance readiness.

Qualifications

• 7-10 years in cloud operations, infrastructure engineering, or a related role with increasing responsibility.
• Deep understanding of cloud infrastructure, operating systems, networking, and security.
• Strong grounding in infrastructure-as-code (Terraform, CloudFormation, Bicep, or ARM templates).
• Comfortable using AI-assisted development tools (such as Claude, Cursor, or GitHub Copilot) and critically evaluating their output.
• Experience automating infrastructure with PowerShell, Terraform, REST, KQL, and Azure Policy.
• Solid grasp of IT compliance, control-driven policy design, and security guardrails.
• Strong written and verbal communication skills.
• Azure AZ-104 certification or equivalent demonstrated competency.
• Preferred: additional Azure certifications (AZ-204, AZ-305, AZ-400, AZ-500, DP-300, SC-100), hands-on AWS or GCP experience, container orchestration (AKS, OpenShift, GKE, or EKS), identity and access management experience (Entra ID, Okta), and familiarity with SRE tooling like Dynatrace or New Relic.