Position Overview

The IT Project Manager will oversee multiple concurrent projects and cross-program initiatives, ensuring alignment with the client's objectives. This role serves as a central coordination point for special projects, modernization efforts, service enhancements, and enterprise initiatives, working across program teams, technical delivery teams, product groups, and external partners. The role applies program, project, and product management best practices and Agile methodologies to deliver projects on time, within scope, and aligned with strategic priorities. This is a remote role supporting a federal client.

Responsibilities

• Provide strategic oversight of a portfolio of special projects and initiatives
• Establish and maintain a portfolio management framework to prioritize projects, track progress, manage dependencies, and keep work aligned with program objectives
• Identify opportunities for cross-program collaboration, capability integration, and modernization
• Facilitate portfolio-level reporting, governance, and decision support for leadership
• Lead the initiation, planning, execution, monitoring, and closeout of multiple IT projects
• Oversee project schedules, resource allocation, budgets, risks, and performance metrics
• Develop and maintain project plans, schedules, dashboards, and performance reports
• Ensure projects adhere to governance standards and project and product management best practices
• Coordinate across technical teams, product teams, hosting services teams, financial analysts, and customer support organizations
• Foster collaboration across cloud platforms and hosting environments
• Facilitate alignment sessions to coordinate product roadmaps, technology improvements, and service updates
• Lead and coordinate special initiatives such as cloud service modernization, customer onboarding improvements, training and communications campaigns, platform consolidation, process improvements, and product rollout initiatives
• Serve as a primary liaison between program leadership, customers, and delivery teams
• Communicate project progress, risks, and milestones to stakeholders and leadership
• Lead stakeholder briefings, program reviews, and status updates
• Facilitate collaboration between client staff, contractors, and program partners
• Support Agile program execution using SAFe or Agile delivery methodologies
• Track project progress with Agile dashboards and reporting tools, and monitor sprint progress, milestones, and deliverables
• Develop and maintain portfolio-level dashboards and performance metrics, tracking delivery timelines, onboarding progress, feature releases, risk and issue resolution, and resource utilization
• Provide executive-level reports and briefings
• Ensure projects comply with client policies, federal IT governance standards, and security and compliance requirements
• Maintain project documentation and audit-ready records

Qualifications

• Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent experience
• Minimum 7 years of IT project or program management experience
• Experience managing multiple concurrent IT initiatives or project portfolios
• Strong knowledge of project management frameworks and methodologies
• Experience supporting federal government programs or contracts
• Strong analytical, communication, and stakeholder management skills
• Experience facilitating cross-team collaboration on complex technical initiatives
• Experience with collaboration and project management platforms such as Atlassian (Jira, Confluence), Smartsheet, Lucid, Mural, Slack, and Microsoft Office

Preferred Qualifications

• Experience supporting large federal programs
• Familiarity with federal hybrid cloud environments
• Knowledge of major cloud platforms such as AWS, Azure, Google Cloud, or Oracle Cloud
• Experience with SAFe Agile methodology
• Project management certification such as PMP or an Agile credential